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Frequently Asked Questions
Return Policy for w2w Flooring
At FloorCraft, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your flooring, you can return it within 30 days of delivery for a full refund.
Conditions for Returns
– Items must be in their original condition and packaging.
– You must provide a receipt or proof of purchase.
– Custom orders are non-returnable.
How to Return
1. Contact our customer service team at support@floorcraft.com to initiate the return process.
2. Pack the items securely in their original packaging.
3. Ship the items back to us using a trackable shipping method.
Refund Process
Once we receive your returned items, we will inspect them and process your refund within 7-10 business days. Please note that shipping costs are non-refundable.
Return Policy for w2w Flooring
At FloorCraft, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your flooring, you can return it within 30 days of delivery for a full refund.
Conditions for Returns
– Items must be in their original condition and packaging.
– You must provide a receipt or proof of purchase.
– Custom orders are non-returnable.
How to Return
1. Contact our customer service team at support@floorcraft.com to initiate the return process.
2. Pack the items securely in their original packaging.
3. Ship the items back to us using a trackable shipping method.
Refund Process
Once we receive your returned items, we will inspect them and process your refund within 7-10 business days. Please note that shipping costs are non-refundable.
Return Policy for w2w Flooring
At FloorCraft, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your flooring, you can return it within 30 days of delivery for a full refund.
Conditions for Returns
– Items must be in their original condition and packaging.
– You must provide a receipt or proof of purchase.
– Custom orders are non-returnable.
How to Return
1. Contact our customer service team at support@floorcraft.com to initiate the return process.
2. Pack the items securely in their original packaging.
3. Ship the items back to us using a trackable shipping method.
Refund Process
Once we receive your returned items, we will inspect them and process your refund within 7-10 business days. Please note that shipping costs are non-refundable.
Return Policy for w2w Flooring
At FloorCraft, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your flooring, you can return it within 30 days of delivery for a full refund.
Conditions for Returns
– Items must be in their original condition and packaging.
– You must provide a receipt or proof of purchase.
– Custom orders are non-returnable.
How to Return
1. Contact our customer service team at support@floorcraft.com to initiate the return process.
2. Pack the items securely in their original packaging.
3. Ship the items back to us using a trackable shipping method.
Refund Process
Once we receive your returned items, we will inspect them and process your refund within 7-10 business days. Please note that shipping costs are non-refundable.
Return Policy for w2w Flooring
At FloorCraft, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your flooring, you can return it within 30 days of delivery for a full refund.
Conditions for Returns
– Items must be in their original condition and packaging.
– You must provide a receipt or proof of purchase.
– Custom orders are non-returnable.
How to Return
1. Contact our customer service team at support@floorcraft.com to initiate the return process.
2. Pack the items securely in their original packaging.
3. Ship the items back to us using a trackable shipping method.
Refund Process
Once we receive your returned items, we will inspect them and process your refund within 7-10 business days. Please note that shipping costs are non-refundable.